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General Allowances and Terms & Conditions:
  1. Welcome to the IG Family Resorts. web site (the "Site"). Please read these Terms of Use carefully before using this Site and our Features in Resort. By using this Site / Resort features you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, you must not use this Site or our Resort
  2. Alcohol is strictly prohibited anywhere inside the Resort
  3. Rights of admission inside the Resort is decided solely by the Administration
  4. Savings up to 10% on Stays and 15% on Food and Accommodation only for Premium Members.
  5. All discounts and special offers would be valid only for a limited period.
  6. Members are requested to confirm such offer’s validity through the Resort’s Office.
  7. Amenities like swimming pool, fitness center, etc… shall be enjoyed for FREE of charge by Premium Members only.
  8. Other members of the Resort can enjoy the amenities like the Swimming pool, badminton court, and party lawn by paying a nominal fee at the Resort Office.
  9. 24 Hour Check in and Check Out for all Cottages / Rooms
  10. IG Family Resorts reserves the rights to open and close room for memberships.
  11. The validity of the offer for a package deal is mentioned in the description of the package itself.
  12. All bookings are taken at the discretion of the Resort Administration and are subject to availability of rooms, cottages and other amenities. If this allocation is reached the resort cannot accept any more bookings.
  13. A full refund is applicable if such situations occur.
  14. If a boy/girl’s age is below 12, he/she is considered to be a kid. Boys/Girls above 12 will be considered as Adult.
  15. Right to alter the children’s age is at the sole discretion of the Resort Administration
  16. Full pre-payment is required at the time of booking for Premium Memberships.
  17. All information is to the resort’s best knowledge accurate on the time of publishing. However, information and prizes shown are subject to change without notice. Members are requested to check all details at the time of booking.
  18. Every care and attention will be given, but we cannot accept responsibility for loss, injury, illness etc…
  19. IG Family Resort is not responsible for your valuable belongings Outside of Cottages and Rooms or anywhere in the premises of the Resort.
  20. Parking your vehicles would be at your own risk. Damages caused due to God’s willingness like Floor, Rain, Cyclones, etc… will not be barred by us.
  21. If any damage is caused to any property of the Resort, the member(s) shall take the whole responsibility of the property.
  22. In such cases Administration can collect a replacement fee from such members.
  23. Members are requested to inform their arrival / departure either through Phone Call or through E-Mail prior before their stay in Resort.
  24. Every effort has been made to ensure that the Information, including room rates and availability, is accurate and reliable.
  25. However, errors and/or omissions may sometimes occur and IG Family Resorts shall not be bound by any such errors and/or omissions which may occur and shall not be liable for any loss whatsoever which may result from such errors and/or omissions.
  26. Below mentioned amenities are common to all Premium and Non-Premium members.
  27. Amenities like Swimming Pool, Children Play Area, Badminton Court, Football Court, etc… depend upon the availability of such facilities in a particular date.
  28. As a user of this Web Site you are granted a nonexclusive, nontransferable, revocable, limited license to access and use our Resort(s) Web Site, and Content in accordance with these Terms of Use. We may terminate this license at any time for any reason.
  29. IG Resorts may from time to time revise the Information and reserves IG Resorts to make such changes without any notify past, current or prospective visitors to this Website.
  30. For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from IG Family Resorts or upon arrival in IG Family Resorts but definitely before the commencement of the services.
  31. Management personnel’s hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
  32. All payments can be made through Online Payment and also Wire Transfer to our bank.
  33. All information displayed, transmitted or carried on IG Family Resorts is protected by copyright and other intellectual property laws.
  34. This site is designed, updated and maintained independently by IG Family Resorts The content is owned by IG Family Resorts You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
  35. IG Family Resorts disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of Chennai, India.
  36. IG Family Resorts reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
  37. IG Family Resorts Values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
  38. IG Family Resorts reserves the right to refuse service to anyone at any time. • IG Family Resorts will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
  39. IG Family Resorts does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.
  40. All these Terms & Conditions can be altered by the Administration at any time. Members are requested to check the website for updated list of Terms & Conditions.
Disclaimer Policy
  1. IG Family Resorts and their respective publishers, authors, agents and employees have done their best to ensure the accuracy and currency of all the information on this website contributed by them; however, they accept no responsibility for any loss, injury, or damages sustained by anyone as a result of information or advice contained on the site nor for the results of any travel arrangement originating from this site.
  2. The use of information on or derived from this site and any arrangement for travel with person's contacted through the site is made at the user's own risk.
  3. We encourage you to verify any critical information with the relevant authorities before you travel. This includes information on visa requirements, health and safety, customs, and transportation.
  4. IG Family Resorts and their respective publishers, authors, agents and employees make no representations about the suitability of the information contained in the documents and related graphics published on this website for any purpose.
  5. All such documents and related graphics are provided ''as is'' without warranty of any kind, statutory or otherwise. IG Family Resorts and their respective publishers, authors, agents and employees disclaim all warranties and conditions with regard to this internet site and the information contained therein, including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
  6. In no event shall IG Family Resorts and their respective publishers, authors, agents and employees, be liable for any special, indirect, or consequential damages or any damages whatsoever whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of this internet site or of the information and documents contained therein, provision of or failure to provide services, or any other information directly or indirectly available from this website.
  7. The documents and related graphics published on this website could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein.
  8. IG Family Resorts may make improvements and/or changes in the product(s) described herein at any time. The linked sites are not under the control of IG Family Resorts and their respective employees are not responsible for the contents of any linked site or any link contained in a linked site.
  9. IG Family Resorts is providing these external links to you only as a convenience, and the inclusion of any link does not imply endorsement by IG Family Resorts of the site.
  10. All views expressed by individuals on this site are their personal opinions and are not necessarily those of or endorsed by Company Name IG Family Resorts is located at
    Address: IG Family Resorts, No 4/349,2nd Floor, ECR, Neelankarai , Chennai - 600 041.
    Phone: +91 44 2449 5444
    E-mail: info@igresorts.com
    Website: www.igresorts.com
Cancellation / Refund Policy
  1. In the event of cancellation of services due to any avoidable / unavoidable reason/s we must be notified of the same in writing.
  2. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows: -
    15 days prior to arrival    : 10% of the Total cost
    10 days prior to arrival    : 20% of the Total cost
    5 days prior to arrival : 25% of the Total cost
    48 hours prior to arrival : 50% of the Total cost
  3. Less than 48 hours or No Show :No Refund
  4. REFUND POLICY The final refunds will be made after deducting the Service Tax and any other miscellaneous charges for the work completed by us. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same account
 
 
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